Cookie Policy
Effective date: 16 June 2026
Website: https://zeltri.co.uk
Company: Zeltri Ltd
Introduction
Zeltri Ltd (“Zeltri”, “we”, “our”, or “us”) provides an operational workflow, automation, and compliance software platform for care homes and other social care providers. This Cookie Policy explains how we use cookies and similar technologies when you visit our public website at https://zeltri.co.uk.
This policy should be read alongside our Privacy Policy.
We use essential cookies to ensure our website functions properly. With your consent, we may also use analytics, functional, and marketing cookies to improve website performance, understand visitor behaviour, measure campaign performance, and enhance user experience. In accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, non-essential cookies – including analytics, functional, and marketing cookies – are only placed on your device with your consent, which you may withdraw or update at any time through our cookie settings tool (see Section 5).
This Cookie Policy applies to our public website only. It does not apply to the Zeltri platform. Personal data, including any special category or health data – processed within the platform on behalf of our customers is governed by the relevant customer agreement and its Data Processing Schedule, and by the associated privacy information.
Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation and security of our website. They enable core functionality such as:
- Website navigation
- Security features
- Form submissions (for example, contact and demo enquiry forms)
- Cookie preference management (remembering your cookie choices)
- Load balancing and performance
Because these cookies are essential, they cannot be disabled through our website.
PECR position: These cookies are strictly necessary and do not require consent.
UK GDPR lawful basis, where personal data is processed: Legitimate interests.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website, so we can measure performance, understand visitor behaviour, and improve website content.
These cookies collect information in an aggregated or pseudonymised manner where possible. Examples may include Google Analytics. Information collected may include:
- Pages visited
- Session duration
- Device type
- Browser type
- Referral source
- Approximate location
Legal basis: Consent.
Functional Cookies
Where used, functional cookies allow the website to remember choices you make and provide enhanced functionality – for example, remembering your language or display preferences. Only relevant functional cookies actually used on our website are listed in the cookie table below. (Cookies that remember your cookie consent choices are treated as strictly necessary and are covered above.)
Legal basis: Consent.
Marketing and Advertising Cookies
Marketing and advertising cookies help us measure campaign performance, understand referral sources, track website conversions, and improve the relevance of our marketing activity.
Legal basis: Consent.
Detailed Cookie List
The table below lists the cookies actually used on our website, with their provider, purpose, type, and duration.
| Cookie name | Provider | Purpose | Type | Duration |
| wpconsent_preferences | Zeltri | Stores the user’s cookie consent preferences. | Strictly Necessary | 30 Days |
| comment_author | WordPress | Remembers the visitor’s name when submitting comments. | Strictly Necessary | Session |
| comment_author_email | WordPress | Remembers the visitor’s email address when submitting comments. | Strictly Necessary | Session |
| comment_author_url | WordPress | Remembers the visitor’s website URL when submitting comments. | Strictly Necessary | Session |
| cookiePreferences | Google Tag Manager | Stores the user’s cookie preference settings. | Strictly Necessary* | 2 years |
| td | Google Tag Manager | Registers statistical information about users’ behaviour on the website for internal analytics. This cookie is only placed where consent has been provided for analytics cookies. | Analytics | Session |
Third-Party Cookies
Some cookies may be placed by trusted third-party service providers acting on our behalf. These providers may include:
- Google Tag manager
- Website hosting providers
- Security and performance monitoring services
- Marketing and advertising providers (where enabled)
- Customer support and communication tools
- We do not control third-party cookies and recommend reviewing the privacy policies of those providers.
Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Manage preferences
Non-essential cookies including analytics, functional, and marketing cookies – are not placed on your device until you have actively accepted them. Strictly necessary cookies are always active because they are required for the website to work and cannot be disabled through our cookie banner.
You may update or withdraw your cookie preferences at any time through our cookie settings tool.
Browser Controls
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Configure cookie preferences
Please note that disabling certain cookies may affect website functionality and performance. For information on managing cookies, visit your browser provider’s support pages.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect legal, technical, or business developments. Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions about our use of cookies, please contact:
Zeltri Ltd
Email: hello@zeltri.co.uk
Website: https://zeltri.co.uk